Desktop Engineering Team

Technically that's not our problem, but...

Team Overview

The Desktop Engineering Team works closely with both front-line support teams and Windows System Administrators in order to provide a reliable and secure workstation environment for the Student Affairs administrative staff and students using the Academic Centers (ACs). The Desktop Engineering Team specifically focuses on newer technologies involving large-scale workstation management and software virtualization, acting also as a resource for other IT Staff.

What We Do

Patch Machines

Build Images

Virtualize Applications

Develop New Technologies

The Desktop Engineering team uses Tivoli Endpoint Manager to send updates and new software to every computer in Student Affairs. Desktop Engineers Build Windows and Mac images to create a standardized experience across the organization. The Desktop Engineering team deploys standardized applications using Microsoft Application Virtualization. Desktop Engineers use new tools to create innovative and sustainable solutions.


Team Members

Ryo Mayes

Lead Desktop Engineer

Tracy Lou

Lead Desktop Engineer

Thao Nguyen

Desktop Engineer

Ethan Vuong

Desktop Engineer