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Student Tech Services supports students by ensuring they have reliable network access and knowledgeable, friendly, and responsive technical support. We provide in-room, wired Internet connections for every student living in campus housing and support access to campus-provided Wi-Fi throughout all residential locations and on campus. We also work to inform students about the importance of keeping their personal data and devices secure and using legal services to get their music, movies, and other media.

Our customers include undergraduate and graduate students, family housing residents, and live-in faculty. Our primary goal is to ensure that our clients can fully utilize network resources for their academic and personal needs. Our staff, primarily made up of Berkeley students, are accessible and available to students through phone, email, and in-person support to help resolve any technical issues that may arise.