Keeping You Connected

Student Tech Services Logo

Welcome to campus! Student Technology Services (STS) is your campus technical support resource offering free, friendly, reliable tech support to all students on campus. 

STS staff will be available in-person during and after move-in to help new residents connect to AirBears2 Wi-Fi, in-room wired connections, and to troubleshoot common technical problems. 

Office Hours

On Tuesday, August 15th, 4-6pm, Student Tech Consultants (STCs) will be available at every unit's Academic Center to provide in-person support. No appointment needed! 

STCs can help you connect to the internet, install campus-provided software, and help troubleshoot any other technical issues you may be having. 

Miss us on Tuesday? No problem, check our regular office hours to find more times and locations to get in-person help. 

STS Comes to You - STC Rounds

To get in-room help during STC Rounds, hang the door tag included in your Student Tech Services welcome folder outside your door and one of our staff will stop by during the times listed below: 

Day Time  Locations
Tuesday, 8/15 6-10PM All Units
Wednesday, 8/16 6-10PM All Units 
Thursday, 8/17 6-10PM All Units 

If you do not plan to be in your room during any of the above times, or need more urgent help, please stop by our Office Hours, email us at sts-help@berkeley.edu, or give us a call at 510-642-HELP. 

Learn More About Connecting

Macbook Air

AirBears2

For Wi-Fi in the dorms and on campus, we recommend that students connect to AirBears2, which is encrypted to help keep your data secure. To connect to AirBears2,  you will first need to create a login key. Instructions are available at technology.berkeley.edu/wi-fi.

network cable

In-Room Connections

To connect to the internet in your room using an Ethernet cable, use your cable to plug your computer into an available port in your room. Wait 10 minutes, then open a web browser to go to the registration page.

Lock on keyboard

Be Secure

All computers and devices connected to the campus network must meet the campus minimum security standards. If your computer does not meet these requirements, it may be blocked from the network. Learn how to keep your data and devices secure

Data closet photo

Stay Connected

Once you're online, get connected with tech resources and opportunities all over campus by checking out our Resources and following us on FacebookTwitter, or Instagram for more updates and opportunities.