Student Technology Services provides assistance and resources to all graduate and professional students at UC Berkeley. Use this page as a resource guide for essential technology resources throughout your tenure as a Master's or Doctoral student. Also check out our tips for Black students, EOP students, new students, soon-to-graduate students, and students with disabilities if applicable.
- The Research Data Management (RDM) Program helps researchers navigate the complex landscape of managing data before, during, and after their research. Learn how to collect, share, transfer, archive and publish your research data.
- Research IT provides research computing technologies, consulting and community for the Berkeley campus.
- Provides in-depth consulting, advising, and training research in data intensive social science research.
Device Lending & Aid
If you require access to a laptop or other hardware, there are several options you might consider:
- There are multiple device lending programs currently available on campus. In particular, the Student Technology Equity Program provides free long-term loans of nearly a dozen types of tech hardware to students on the basis of financial need and campus role.
- You can apply for a Cost of Attendance Adjustment through the Financial Aid & Scholarships Office to purchase a computer once every three years; grad students are eligible for up to $3,000. If approved, this may possibly come as a grant, but more often comes in the form of a loan.
- You can explore student discounts available on laptops through major retailers, such as Apple, Dell and Lenovo.
- The above link will take you to a Zoom help desk provided by Research, Teaching, and Learning
- A GSI preparation course modules guiding you with the best practices of remote instruction
- How to use Zoom to schedule meetings, create break out rooms, and utilize waiting rooms to hold office hours.
- The Graduate Divison hosts peer Teaching Consultant office hours Fridays 1-3 pm.
Student Technology Services offers free tech support to all professional and graduate students. We can assist with:
- Issues with using and instructing on Zoom
- Resolving WiFi problems and getting online
- Installing and optimizing free campus software (incl. Adobe, Matlab, Microsoft, and LinkedInLearning)
- Troubleshooting device issues, e.g. blue screens, slow performance, data recovery, etc.
- Setting up CalNet 2-Step, removing malware, and ensuring security
- Locating campus resources for printing, laptop lending, creative labs, and much more
Find service formats, hours and contact info for the Student Helpdesk.
Additionally, you can email the Student Help Desk at firstname.lastname@example.org