Student Tech Services (STS) provides free tech support to all graduate and undergraduate students at UC Berkeley, paid for by your Student Tech Fee each semester.

We can assist with:
  • Resolving WiFi problems and getting online
  • Installing and optimizing free campus software (incl. Adobe, Matlab, Microsoft, and LinkedInLearning)
  • Troubleshooting device issues, e.g. blue screens, slow performance, data recovery, etc.
  • Setting up CalNet 2-Step, removing malware, and ensuring security
  • Locating campus resources for printing, laptop lending, creative labs, and much more

Summer 2020 Helpdesk Hours

as of 5/27/20

MON TUE WED THU FRI SAT SUN

ZOOM
Join here

9am-5pm

9am-5pm

9am-5pm

9am-5pm 9am-5pm (except 7/3) - -

PHONE
510-642-HELP

9am-5pm

9am-5pm

9am-5pm

9am-5pm 9am-5pm (except 7/3) - -

EMAIL
sts-help@berkeley.edu

9am-5pm

9am-5pm

9am-5pm

9am-5pm 9am-5pm (except 7/3) - -