Student Tech Services (STS) provides free tech support to all graduate and undergraduate students at UC Berkeley, paid for in part by your Student Tech Fee each semester.
- Resolving WiFi problems and getting online
- Installing and optimizing free campus software (incl. Adobe, Matlab, Microsoft, and Zoom)
- Troubleshooting device issues, e.g. blue screens, slow performance, data recovery, etc.
- Setting up CalNet 2-Step, removing malware, and ensuring security
- Locating campus resources for printing, laptop lending, creative labs, and much more
Spring 2021 Helpdesk Hours
Sun 1/17/21 through Fri 5/14/21
Please be advised that we are seeing higher-than-usual volume on Zoom sessions and phone calls. As a result, we have increased our staffing so that we can do our best to serve all callers. If you prefer not to wait on Zoom/phone, please email us at firstname.lastname@example.org which will allow us to follow-up with you later. We appreciate your patience with us.