Helpdesk Support

Student Tech Services (STS) provides free tech support to all graduate, professional and undergraduate students at UC Berkeley, paid for in part by your Student Tech Fee each semester.

We can assist with:
  • Resolving WiFi problems and getting online
  • Installing and optimizing free campus software (incl. Adobe, Matlab, Microsoft, and Zoom)
  • Troubleshooting device issues, e.g. blue screens, slow performance, data recovery, etc.
  • Setting up CalNet 2-Step, removing malware, and ensuring security
  • Locating campus resources for printing, laptop lending, creative labs, and much more


Note: Visiting scholars and post-docs should contact IT Client Services for tech support, as should student employees who have needs around their UC-managed work device.

Mon 5/24 - Sat 8/14

updated 6/24/21

MON TUE WED THU FRI SAT SUN

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9am-5pm

9am-5pm

9am-5pm

9am-5pm 9am-5pm -- --

PHONE
510-642-HELP

9am-5pm

9am-5pm

9am-5pm

9am-5pm 9am-5pm -- --

EMAIL
sts-help@berkeley.edu

9am-5pm

9am-5pm

9am-5pm

9am-5pm 9am-5pm -- --

EXCEPTION DATES
Helpdesk closed due to campus holiday

5/31, 6/28, 7/5