Student Tech Services (STS) provides free tech support to all graduate and undergraduate students at UC Berkeley, paid for by your Student Tech Fee each semester.

We can assist with:
  • Resolving WiFi problems and getting online
  • Installing and optimizing free campus software (incl. Adobe, Matlab, Microsoft, and LinkedInLearning)
  • Troubleshooting device issues, e.g. blue screens, slow performance, data recovery, etc.
  • Setting up CalNet 2-Step, removing malware, and ensuring security
  • Locating campus resources for printing, laptop lending, creative labs, and much more

Summer 2020 Helpdesk Hours

as of 5/27/20

In-person helpdesk services have been suspended due to the current public health concern. Zoom, phone and email support continues to be available as noted below. We are eager to assist you with your technology questions and needs so please don't hesitate to reach out to us.

MON TUE WED THU FRI SAT SUN

ZOOM
Join here

9am-5pm

9am-5pm

9am-5pm

 9am-5pm 9am-5pm (except 7/3) - -

PHONE
510-642-HELP

9am-5pm

9am-5pm

9am-5pm

 9am-5pm 9am-5pm (except 7/3) - -

EMAIL
sts-help@berkeley.edu

9am-5pm

9am-5pm

9am-5pm

 9am-5pm 9am-5pm (except 7/3) - -